Returns & Exchanges
At Sutisancha Designer Sarees, we strive to ensure your complete satisfaction with every drape. If you are not entirely happy with your purchase, our streamlined return and exchange process is designed to assist you within 7 days of delivery.
Initiate Request
Contact our support team via email or our online portal within 48 hours of receiving your saree to request a Return Merchandise Authorization (RMA).
Quality Inspection
Ensure the saree is unworn, unwashed, and in its original packaging with all designer tags and blouse pieces intact for a successful inspection.
Secure Packaging
Carefully pack the item in its original box to prevent damage during transit and attach the provided return shipping label to the exterior.
Refund Processing
Once our artisans verify the condition of the returned saree, your refund or exchange will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing